Terms & Conditions

  1. "Supplier" is Another Planet Online Ltd.
  2. “Purchaser” is the other party to the Contract.
  3. "Goods" means the articles or things described in the contract between the Supplier and the Purchaser.
  4. Except where the context requires otherwise, words importing the masculine shall include the feminine; words importing the singular shall include the plural; words importing natural personage shall be equally applicable to corporate personage; and vice versa.
  5. References to any statutory provision, authority, rule or code of practice shall be deemed to include the amended versions, replacements or successors of such.
  6. To the exclusion of all others, these Terms and Conditions shall be deemed to be incorporated in all Contracts between the Supplier and the Purchaser.
  7. In the case of any inconsistency with any order or form of Contract sent by the Purchaser to the Supplier whatever may be their respective dates the provision of these Conditions shall prevail unless expressly varied in writing and signed by a director on behalf of the Supplier.
  8. Notwithstanding that the Supplier may have given a detailed quotation no order shall be binding on the Supplier unless and until it has been accepted in writing by the Supplier.
  9. Any times or dates given for completion or delivery of Goods shall be binding on the Supplier. Such liability shall not extend to delays beyond the control of the Supplier including, without prejudice to the generality of the foregoing, defects in files or omissions of information delays in approval of proofs and non-performance of carriers.
  10. Whilst every endeavour shall be made to deliver the correct quantity ordered, the Contract is conditional on the delivered quantity being subject to a tolerance of either 5% less than the ordered quantity or 5% more than the ordered quantity.
  11. Unless otherwise agreed by the Supplier, all Goods shall be paid for at the time of order.
  12. In accordance with the Late Payment of Commercial Debts (Interest) Act 1998, failure to settle payment within the timeframe agreed by the Supplier shall entitle the Supplier to claim, in addition to the sums invoiced, interest on those sums at a rate of four (4) percentage points per daily above the Bank of England Base Rate.
  13. All prices are exclusive of Value Added Tax and this will be charged at the appropriate rate.
  14. Where the Goods are based wholly, entirely or in part on artwork provided by the Purchaser, Goods are considered to be accepted by the Purchaser at point of delivery.
  15. Therefore, and in accordance with Clause 14, by their nature Goods do not have a redeemable value and no refunds or credits for Goods delivered will be entertained.
  16. Nothing herein shall impose any liability upon the Supplier in respect of any defect in the Goods arising out of the acts, omissions, negligence or default of the Purchaser, its servants or agents including without prejudice to the generality of the foregoing handling and storage of the Goods.
  17. The Supplier shall not be liable for any costs, claims or damage arising out of any act of tort or omission or breach of contract or statutory duty calculated by reference to profits, income production or accruals or loss of such profits, income production or accruals or by reference to accrual of such, claim, damages or expenses on a time basis.
  18. The liability of the Supplier to the Purchaser for any loss or damage of whatsoever nature and howsoever caused shall be limited to and in no circumstances exceed the price of the Goods.
  19. If the Purchaser shall be in breach of any of their obligations under the contract the Supplier may (without prejudice to the Supplier rights subsequently to determine the contract for the same cause should it so decide) suspend further deliveries of Goods without notice until any defaults by the Purchaser are remedied.
  20. No statement, description, information, warranty or recommendation contained in any catalogue, price list, advertisement or communication or made verbally by any of the agents or employees of The Supplier shall be construed to enlarge, vary or override in any way these conditions.
  21. Any concessions made or latitude allowed by The Supplier to the Purchaser shall not affect the strict rights of the Supplier under the contract. If in any particular case any of these conditions shall be held to be invalid or shall not apply to the contract the other conditions shall continue in full force and effect.
  22. Where the Goods are based wholly, entirely or in part on artwork provided by the Purchaser, and at its sole discretion, the Supplier reserves the right to decline to print any item it deems to be inappropriate. Any payments made for work rejected by reason of this clause will be refunded in full.
  23. The contract shall in all respects be governed by English law and shall be deemed to have been made in England and the Purchaser and The Supplier agree to submit to nonexclusive jurisdiction of the English courts.

Another Planet Online Ltd T/A Another Planet, of 15 Bridge End, Earith, Cambridgeshire, PE28 3RB, United Kingdom,  registered in England under Company Number 05500244.

Return Policy

We want you to be 100% happy with the goods you order, the service you receive and the way we apply your logo or branding. In addition, we guarantee the quality and workmanship of our products for 30 days from the day you receive your order. If you have a quality concern, please contact us.

Privacy Policy

To protect the privacy of all visitors to this website, all personal information about individual users (name, address, E-mail address, credit card numbers) is confidential and is used only to fulfill orders from this site.


All content on this website is the property of Another Planet Online or its content suppliers and is protected by local and international copyright laws. The specific layout and arrangement of all content on this site is the exclusive property of Another Planet Online and is protected by local and international copyright laws. Any modification, duplication or distribution of the content of the site is strictly prohibited.


Another Planet Online makes no representations or warranties of any kind, express or implied, as to the operation of the site or product information. To the full extent permissible by law, Another Planet Online disclaims all warranties, express or implied, regarding merchantability and fitness for a particular use. Another Planet Online will not be liable for any damages due to misuse of the site including but not limited to direct, indirect, incidental, punitive or consequential damages.

Applicable Law

This site is created and controlled by  Another Planet Online. We reserve the right to make changes to our site and these disclaimers, policies, or terms and conditions at any time.